A Whole New Way to Keep in Touch
This first-ever secure chat for mobile banking is a great new communication tool for our customers through our Mobile Banking App. Here you can ask an eServices Specialist about any transactions you might see in your accounts. Once a conversation has begun, our typical response time is within 2-4 hours during regular business hours (Mon. - Fri., 8:00 am to 4:30 pm CST). FTSB Conversations, is a new way to keep in touch with any questions you may have about your account.
With FTSB Conversations
You Can:
- Easily manage your chats
- Receive personal transaction support
- Have secure conversations
- Conveniently use from any mobile device
Start a Conversation Today!
- Open your Farmers Bank Mobile App
- Click on a transaction and click "Ask us about this transaction"
- OR Click "Message" on your mobile banking dashboard