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FTSB Conversations

A Whole New Way to Keep in Touch

This first-ever secure chat for mobile banking is a great new communication tool for our customers through our Mobile Banking App. Here you can ask an eServices Specialist about any transactions you might see in your accounts. Once a conversation has begun, our typical response time is within 2-4 hours during regular business hours (Mon. - Fri., 8:00 am to 4:30 pm CST). FTSB Conversations, is a new way to keep in touch with any questions you may have about your account. 

 

With FTSB Conversations
You Can:


  • Easily manage your chats
  • Receive personal transaction support
  • Have secure conversations
  • Conveniently use from any mobile device

    Start a Conversation Today!

    • Open your Farmers Bank Mobile App
    • Click on a transaction and click "Ask us about this transaction"
    • OR Click "Message" on your mobile banking dashboard